Terms of Service

Welcome to SongReveal. These Terms of Service (the "Terms") form a binding agreement between you ("you", "the customer") and Vinyls Limited ("SongReveal", "we", "us"), the operator of the website songreveal.com (the "Service"). By placing an order or using the Service you confirm that you have read, understood, and agreed to these Terms.

1. The Service

SongReveal creates personalised, AI-assisted songs based on a brief you provide (names, occasion, memories, preferred style and so on). For each order you receive a free 1-minute preview before any payment. After you approve the preview and pay, we deliver the full song as an audio file together with the lyrics.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order. You confirm that the personal details you submit in the brief either describe yourself or are submitted with the consent of the person they describe.

3. Orders and pricing

4. Delivery

5. Licence and ownership

Once full payment is received, you receive a perpetual, worldwide, non-exclusive licence to use the delivered song for personal, non-commercial purposes — for example, as a gift, on social networks, at family events, in private videos. We retain copyright in the underlying composition and recording. Commercial use (paid streaming, advertising, broadcast, resale, sync to commercial video) requires a separate written licence from us.

6. Acceptable use

You agree not to submit briefs that contain:

We reserve the right to refuse, edit or cancel any order that we believe falls outside these limits. In such cases the preview is not delivered and no charge is made.

7. Your content and your responsibilities

You are responsible for everything you submit in a brief — names, story, memories and any text or lyrics you provide. By submitting a brief you represent and warrant that:

We may (but are not required to) screen briefs and decline or cancel any order that appears to use third-party copyrighted material. You remain solely responsible for the content you submit.

8. Indemnification

You agree to indemnify, defend and hold harmless Vinyls Limited and its officers, employees and partners from and against any claim, demand, loss, liability, damage or expense (including reasonable legal fees) arising out of or related to: (a) content you submitted in breach of Section 7; (b) your misuse of the Service; or (c) your violation of these Terms or of any third-party right. This obligation survives termination of your use of the Service.

9. AI-generated content

Songs are generated with the assistance of AI models from third-party providers. While we apply layers of fact-checking, retries and human-style editing, AI output may occasionally contain inaccuracies or unexpected phrasing. You acknowledge this nature of the Service and accept the song as a creative interpretation of your brief, not as a literal record of facts.

10. Refunds

Our refund policy is described in detail at Refund & Cancellation and is incorporated into these Terms.

11. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim arising out of or related to your use of the Service is limited to the amount you actually paid for the order in question. We are not liable for indirect, incidental, special, consequential or punitive damages.

12. Changes to the Service and the Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of the Service after a change means you accept the new Terms.

13. Disputes

If a dispute arises, please contact us first at support@songreveal.com — we make a good-faith effort to resolve issues informally before any formal step. Nothing in these Terms limits any mandatory consumer-protection rights you may have under the laws of your country of residence.

14. Contact

Operator
Vinyls Limited
Email
Email support
Support hours
Monday – Friday, 09:00 – 18:00 UTC